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November 2026 Maintenance Update

Β· 5 min read
Kristen Finch
Director of Research Computing Solutions

November is a big month for Research Computing at UW! Tillicum is celebrating its first anniversary, we've completed maintenance across our services, and we have several opportunities coming up to connect with the research computing community.

Here's what's new across Hyak Klone, Tillicum, and Kopah.

Tillicum Celebrates Its First Anniversary!​

Tillicum is celebrating its first year of supporting research and innovation at UW! In its first year, Tillicum delivered more than 1 million GPU hours, supporting over 336,000 computing jobs and 940 users across 159 research groups.

We're proud of what the UW research community has accomplished with Tillicum and look forward to another year of discovery.

Read more about Tillicum's first year.

Celebrate Tillicum's first anniversary with us at two events this week!​

Accelerating Research Day – November 12 | 12–4 PM | HUB 214

Accelerating Research Day features strategy sessions and a hands-on workshop sponsored by Dell Technologies and NVIDIA.

Learn more and register.

Research Computing Symposium – November 13 | 9 AM–5 PM | HUB 334

The inaugural Research Computing Symposium will bring together researchers, campus partners, and industry leaders to share discoveries and strengthen collaborations. The event is sponsored by the UW Office of Research, UW eScience Institute, Research Computing Club, Dell, and Redesign. Representatives from AWS, Microsoft Azure, and Google Cloud will also participate.

Learn more and register.

November Maintenance Complete​

Maintenance is complete across Hyak Klone, Tillicum, and Kopah, and all services have been restored. Along with routine updates and improvements, we've made several changes to resource management and data security.

Hyak Klone: Job and Storage Limit Updates​

Hyak Klone has experienced unprecedented job volumes recently. To help protect cluster reliability and ensure resources remain available to the research community, we've adjusted several Slurm job limits.

Checkpoint (ckpt) jobs:

  • Per user: Maximum 250 running jobs and 500 queued jobs (previously 500/1,000).
  • Per account: Maximum 500 running jobs and 1,000 queued jobs (previously 1,000/2,000).

All other jobs:

  • Maximum 1,000 queued jobs per user (previously 10,000).
  • Maximum 20,000 jobs across the entire Klone queue.

We've also reduced the maximum job array size from 10,000 to 1,000 tasks.

These limits help us manage exceptionally high job volumes and maintain a reliable service for everyone. Job limits will remain dynamic, and we will continue monitoring cluster usage and making adjustments as necessary, prioritizing overall cluster reliability and stability.

We've also reduced the individual limit for scrubbed storage from 10 TB to 5 TB. Please review your usage and relocate data if you are above the new limit. Users exceeding 5 TB will be unable to write additional data until their usage is below the limit.

Tillicum: CPU Allocation and CPU-Only Jobs​

As announced ahead of maintenance, we've made two changes to how CPU resources are used on Tillicum:

  • Default CPU allocation for GPU jobs: The default allocation when requesting one GPU without specifying CPUs has been reduced from four CPUs to one CPU per GPU. Users who need additional CPUs can continue to request them explicitly.
  • CPU-only jobs: CPU-only jobs are now available on Tillicum for workloads that don't require GPUs. These jobs will be free for the remainder of 2026, with a new rate taking effect in 2027.

These changes provide additional flexibility while encouraging efficient use of shared computing resources.

Globus: Enhanced Security for Data Sharing​

We've upgraded our Globus subscription to include a Business Associate Agreement (BAA) and High Assurance capabilities. This provides additional security controls for managing sensitive research data, including stronger authentication requirements, enforced encryption during transfers, and enhanced access controls.

Learn more about Globus High Assurance and its security features.

We are now maintaining both standard collections and High Assurance gateways for our Globus endpoints. If possible, please migrate your workflows to use the High Assurance gateways (identified by the green lock icon and the words "(High Assurance)").

Image shows the UW Hyak gateways in the Globus File Manager Search. Each collection has a standard collection and a high assurance collection marked by the words High Assurance in parentheses and a green lock icon.

Note that guest collections cannot be transferred, and they must be re-created on the new High Assurance storage gateways (see the image above). Over the coming weeks, we'll be working with Kopah users who share data with collaborators through guest collections to transition those guest collections. Once these transitions are complete, we'll retire the standard versions of those collections. Guest collections are not enabled for Hyak Klone, Tillicum, or our OneDrive connector, so nothing further is needed to transition on those systems.

warning

Globus High Assurance does not, by itself, confer HIPAA compliance. Hyak Klone, Tillicum, and Kopah are not HIPAA-compliant services, and this upgrade does not change their HIPAA compliance status.

Upcoming Training and Events​

In addition to our anniversary celebrations, there are more opportunities to build skills and connect with the research computing community.

November 18 | 10 AM | NVIDIA Office Hour β€” Virtual
Training & Adapting Generative Models

Help Shape Our Winter and Spring Trainings​

We're planning our upcoming training offerings and want to hear from you! Please take a few minutes to complete our training interest survey.

Your feedback will help us prioritize the topics and hands-on workshops most valuable to the research community.

Holiday Support​

Our Research Computing team is small but mighty, and we remain committed to providing the best support possible. As we approach the holidays, some team members will be spending time with family, and our support capacity will be reduced.

We will continue to assist users throughout the holiday season, but responses to support requests may take longer than usual. We appreciate your patience and understanding.

Need Help?​

Get Research Computing support.

October 2026 Maintenance Update

Β· 5 min read
Kristen Finch
Director of Research Computing Solutions

Scheduled Maintenance​

UWIT Research Computing will perform scheduled maintenance on Tuesday, October 13, from 9 AM–5 PM.

The following Hyak systems will be affected:

  • Hyak Klone
  • Tillicum
  • Kopah
  • Globus β€” Hyak endpoints will be offline during the maintenance

We appreciate your patience while we complete this maintenance.

Fall 2026 Upcoming Research Computing Events​

We have several upcoming events and training opportunities for UW researchers, students, and research computing users.

Fall 2026 events flyer, all events are listed below with links to the details and registration.

Fall 2026 events flyer, all events listed below with links to the details and registration.

October 12 | 12 PM​

Microsoft Azure Webinar
Practical AI for UW Researchers: Open Models & GPUs

October 14 | 10 AM​

NVIDIA Office Hour β€” Virtual
Nsight Systems for Profiling Code

October 14 | 4 PM​

Research Computing Club
Fall Info Session

October 15 | 10 AM​

Linux Command Line Fundamentals
Hyak Klone Supercomputing Tutorial

October 22 | 12 PM​

Build with Google
Life Sciences Deep Dive

October 27 | 10 AM​

Slurm Job Scheduler
Hyak Klone Supercomputing Tutorial

November 12 | 12 PM​

Accelerating Research Day
From Strategy to Practice

November 13 | 9 AM​

Research Computing Symposium
Supporting Research & Connecting People

November 18 | 10 AM​

NVIDIA Office Hour β€” Virtual
Training & Adapting Generative Models

HPC Office Hours​

Wednesdays at 2 PM
Virtual only. Register for Zoom Office Hours

Thursdays at 2 PM
Join virtually on Zoom or in person at eScience in the WRF Data Science Studio, University of Washington, UW Physics/Astronomy Tower, 6th Floor, 3910 15th Ave NE, Seattle, WA 98195.

Register for Zoom Office Hours

View all Research Computing events

eScience Opportunities​

The eScience Institute at the University of Washington is holding a Software Carpentry workshop on October 19th to 22nd from 9:00 a.m. to noon PT each day. The workshop focuses on software tools to make researchers more effective, allowing them to automate research tasks, automatically track their research over time, and use programming in Python to accelerate their research and make it more reproducible. Learn more.

MATLAB on Hyak Research Clusters​

We have recently made improvements to the user experience for using MATLAB on our clusters.

MATLAB is available on both UW on-premises research computing clusters: Hyak Klone and Tillicum. These systems, operated by UWIT Research Computing, provide scalable high-performance computing resources for a wide range of research workloads.

After purchasing a MATLAB license, you can activate MATLAB on Hyak Klone or Tillicum for large-scale computing workflows.

Learn more about using MATLAB on Hyak.

UW students: Students who pay the Student Technology Fee can access Hyak Klone through the Research Computing Club for independent research and use MATLAB on Hyak at no additional cost.

External Opportunitites​

Need Help?​

Get Research Computing support.

August 2026 Maintenance Update

Β· 3 min read
Kristen Finch
Director of Research Computing Solutions

We completed our scheduled August maintenance for both Hyak Klone, Tillicum, and Kopah.

Hyak Klone β€” Extended Maintenance​

August 11–12, 2026

Klone underwent an extended maintenance window to complete the transition to a new node provisioning system (Warewulf). This work brings Klone's management infrastructure more closely in line with Tillicum, allowing us to use more consistent tools and processes across the two clusters.

The maintenance also included operating system and security updates, updates to cluster software and drivers, and several administrative infrastructure changes.

Klone was brought back into service following the maintenance on August 12.

warning

Important Storage Reminder for Hyak Klone​

Hyak Klone does not provide backup, persistent storage, or archival storage. All data on Klone exists as a single copy and is therefore vulnerable to loss due to hardware failure, filesystem issues, facility damage, or natural disasters. Users are solely responsible for transferring important results to external systems (for example, Kopah S3 or Lolo Archive) during the course of their project if persistent or long-term storage is required. Retaining long-term or archival data on Klone is against administrative guidance.

Tillicum β€” Regular Maintenance​

August 18, 2026

Tillicum's scheduled monthly maintenance was completed today. The work included operating system and security updates, updates to networking and storage software, and updates to cluster management and scheduling infrastructure.

Tillicum is now back in service.

Looking Ahead​

Our next maintenance window is scheduled for Tuesday September 8, but due to the Labor Day holiday, maintenance may occur on a different date. We will keep you posted via our user mailing lists.

Fall 2026 Events​

We are currently planning our Fall events offering, which includes offering Hyak Klone and Tillicum trainings from our staff and working with vendors like Google, Dell, NVIDIA, and more. Keep an eye on our events calendar to see what is coming for your training in Research Computing.

Scheduled Events:​

  • Monday, Sep 14, 2026, 1:30 – 3 p.m. Google AI for Science Webinar: Exploring Gemini and DeepMind Models Explore Google’s latest Gemini and DeepMind AI models and learn how they can support research and scientific discovery across fields including genomics, climate science, programming, and more.
  • Thursday, Nov 12, Save the date! We will be hosting a Dell and NVIDIA Computing Technologies Showcase.
  • Friday, Nov 13, Save the date! We will be hosting a Research Computing Symposium, an event to celebrate our researchers, network, and grow our community.
  • Coming soon - NVIDIA office hours. Get your questions answered by NVIDIA solutions architects during these monthly, themed, virtual sessions.

Office Hours​

Having trouble? Get Research Computing support.

Happy Computing,

Hyak Team

July 2026 Maintenance Update

Β· 2 min read
Kristen Finch
Director of Research Computing Solutions

Scheduled Downtime​

On Tuesday July 14, 2026, the Hyak team will perform scheduled maintenance on both the Tillicum and Klone clusters:

  • Tillicum Maintenance: 9:00 AM – 5:00 PM
  • Hyak Klone Maintenance: 9:00 AM – 5:00 PM
  • Kopah object storage and Globus services will be unavailable during the switch reboot.

Maintenance reservations are in place. This maintenance window will include routine system updates, a reboot of a core network switch, and other infrastructure maintenance to help ensure the continued reliability and performance of our services.

Looking Ahead: Extended August Maintenance​

We also want to provide advance notice that our August Klone maintenance will be an extended maintenance window spanning Tuesday, August 11 at 9:00 AM through Wednesday, August 12 at 5:00 PM. During this maintenance, we will migrate Klone's node provisioning system. This work will retire deprecated software, simplify cluster administration, and align Klone's management infrastructure with Tillicum, making it easier for us to maintain both systems consistently going forward.

warning

Important Storage Reminder for Hyak Klone​

Hyak Klone does not provide backup, persistent storage, or archival storage. All data on Klone exists as a single copy and is therefore vulnerable to loss due to hardware failure, filesystem issues, facility damage, or natural disasters. Users are solely responsible for transferring important results to external systems (for example, Kopah S3 or Lolo Archive) during the course of their project if persistent or long-term storage is required. Retaining long-term or archival data on Klone is against administrative guidance.

Office Hours Update​

As a reminder, we will continue hosting HPC office hours through the summer online. Cloud office hours will be postponed until the Fall term due to low attendance. We will continue to offer Cloud Office Hours by appointment through the summer.

Having trouble? Get Research Computing support.

Happy Computing,

Hyak Team

June 2026 Maintenance Update

Β· 3 min read
Kristen Finch
Director of Research Computing Solutions

June Maintenance Schedule​

We want to provide an early heads-up about our June maintenance periods.

Scheduled Downtime:​

  • Tillicum: Tuesday, June 9, 9:00 AM – 5:00 PM
  • Klone: Tuesday, June 16, 9:00 AM through Wednesday, June 17 5:00 PM

Maintenance reservations are in place. Jobs whose --time limit would extend into the maintenance window will not start. Adjust your jobs accordingly! Additionally, work will include login nodes, so any active SSH, screen, or tmux sessions will be closed at the start of maintenance.

The Tillicum maintenance is expected to be routine and shorter in duration, primarily covering system updates and security patches.

The Klone maintenance window is longer than usual due to significant backend account management and infrastructure improvements. Most of this work should be transparent to users, but it will improve update turnaround time, address existing backend deficiencies, and bring Klone and Tillicum into closer alignment operationally and administratively.

warning

Important Storage Reminder for Hyak Klone​

Hyak Klone does not provide backup, persistent storage, or archival storage. All data on Klone exists as a single copy and is therefore vulnerable to loss due to hardware failure, filesystem issues, facility damage, or natural disasters. Users are solely responsible for transferring important results to external systems (for example, Kopah S3 or Lolo Archive) during the course of their project if persistent or long-term storage is required. Retaining long-term or archival data on Klone is against administrative guidance.

Office Hours Update​

We will continue hosting office hours through the summer, but after the end of spring term on June 12, all office hours will move online.

  • Cloud Computing Office Hours – Every other Tuesday at 10am on Zoom. Check our events Calendar.
  • Hyak and Tillicum Office Hours:
    • Wednesdays at 2pm on Zoom. Attendees need only register once and can attend any of the occurrences with the Zoom link that will arrive via email. Click here to Register for Wednesday Zoom Office Hours.
    • Thursdays at 2pm in person in eScience (through June 12 only). (address: WRF Data Science Studio, UW Physics/Astronomy Tower, 6th Floor, 3910 15th Ave NE, Seattle, WA 98195).
  • Check out our Event Calendar to find office hours sessions and remote joining details.

RCC STF Usage Check-In​

If you use Research Computing Club (RCC) STF-supported resources, please complete the 2026 RCC Usage Check-In Survey. This reporting helps us maintain funding for student Hyak accounts, Tillicum credits, and cloud credits, and is required to maintain access to RCC-supported services.

Please do not report work completed on non-STF lab or departmental accounts.

eScience AI in Practice Summer Institute​

The eScience Institute’s AI in Practice Summer Institute will take place July 27–31 and will provide hands-on training in practical AI methods for research, including deep learning foundations, foundation models, and project-based workflows.

The program is open to researchers across disciplines, including students, postdocs, faculty, and staff. Space is limited and priority is given to UW participants.

Having trouble? Get Research Computing support.

Happy Computing,

Hyak Team